Designing Clarity: How I Improved Ela Travel’s Onboarding & Navigation

For Ela Travel's internship process, I was tasked with a 6 hour design challenge: Create a simple mockup of Ela’s new user onboarding flow. Our primary goal is to capture user interest quickly and demonstrate our value proposition. I was provided with

Timeline

6 hours (July 2023)

My Role

Sole Product Designer

Scope

UX Research

Wireframing

User Testing

Prototyping

Tools

Figma

Wireframing

Design System

UX Audit

Before proposing solutions, I evaluated the existing experience to uncover friction points and structural inconsistencies.

Understanding what travelers were trying to accomplish— and what was holding them back.

User Goals

Find out which countries they have access to

Apply for necessary visas

Plan their trip

User Pain Points

Applying for visas is time consuming, repetitive, and risky

Hiring a travel agent can be to expensive

Refining the user flow.

Thinking through the process of users interacting with the service.

I focused my designs on my initial design goals, focusing on creating clarity, efficiency, and fostering user engagement.

Design System

Typography

I opted for a sans-serif font for a clean and easily readable experience.

PP Mori SemiBold
ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz
0123456789

PP Mori Regular
ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz
0123456789

Colors

Colors of green, teal, and blue convey feelings of adventure, trust, loyalty, and calmness.

Final Designs

Through this product design challenge, I learned how to effectively navigate the design process under a tight deadline, prioritizing key tasks and decisions within a six-hour window.

Additional learnings:

Working efficiently to deliver meaningful results under tight deadlines.

Presenting my findings to a team, clearly communicating my design decisions and thought process.

Proving my capability to adapt and succeed, ultimately leading to me securing the internship position.

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2026 portfolio by anna knick

aknick90@gmail.com